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Subject: Server Error in '/' Application

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aredd

Posts:5

03/23/2007 09:29
Having a problem with the NCAA Tourney standings and view picks pages not displaying. Everyone registered to the pool okay, but when it was time to go back to see who was winning and what picks everyone else had...the dreaded "Server Error in '/' Application" webconfig page would display. WHY??? Now no one can see the standings page because of this error. Is it a database problem because so many users are accessing the site? A problem with DNN?

aredd

Posts:5

03/23/2007 10:12
I wanted to add that it's a runtime error.

host

Posts:497

03/23/2007 11:27
Art, this does not sound like an issue related to the module. We also have had no additional reports of this and from personal experience issues like this are database or web.config problems. Have you changed anything on your site? does this only apply to this page or is it the entire site.

aredd

Posts:5

03/23/2007 14:04
I changed the permissions for the NCAA Tourney modules to be viewed only by the registered users for the tournament. Now the main site is displaying...but when you log in to view the standings page, I get that runtime error. I am using SQL Server Express...I am really thinking it's a SQL issue and not the module itself.

aredd

Posts:5

03/23/2007 16:14
The timeout period elasped prior to completion of the operation or the server is not responding. This is the error I found after investigating my error a bit further. Do I have too many entries into the pool? The only page that's not displaying (all the time) is the standings page. I will continue to try and figure this out. Thanks.

host

Posts:497

03/23/2007 18:56
Art, check the caching you have set for the module, make sure it is 0, try clearing the cache in the host settings. The module will support a ton of entries, there is a radio station that is using it this year with about 900 participants, seems to be working fine. we had to remove the "max points possible" field to overcome some performance issues, but you shouldn't be seeing any of this with this years tourney. Do you get this error on other pages as well? just sporadically?

PCouch

Posts:3

04/04/2007 08:50
Actually we were doing pretty good until the championship game and points. Now we are getting a timeout on the bracket and the standings modules. Working on troubleshooting now. Patrick

host

Posts:497

04/04/2007 09:25
Patrick, please try going to a query window, and running these two blocks from the database directly. You must be hitting the 20-30 second timeout range on the SQL command, we will need to up this for subsequent years. For now, you can produce the results manually: Block 1: update statistics ncaagameround with fullscan update statistics ncaapairings with fullscan update statistics ncaapreceedinggames with fullscan update statistics ncaapredictions with fullscan update statistics ncaaresults with fullscan update statistics ncaarounds with fullscan update statistics ncaateams with fullscan select settingvalue from modulesettings where settingname = 'PoolBracketModuleId' It will return a number for the settingvalue, note this value and fill it in block 2 where the XXX is and then paste the following line and run this SQL: Block 2: Exec ncaagetresults XXX

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Forums > Module Masters Forum > NCAA Tourney > Server Error in '/' Application