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Thursday, February 09, 2012 You Are Here: Support & Forums  | 
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Forums > Module Masters Forum > SQL Reporting Services
Subject: Activation
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Author Messages
peterdownesUser is Offline

Posts:2
02/19/2007 22:15  

Hi,

Have downloaded your demo version and installed in on my machine. On the page settings it is asking me to activate the module. Went through the process of getting a key BUT i always get "Failed to obtain license for key Bla Bla Bla, Activation Failed, General Error".

Please advise what I am doing wrong,

Regards.
hostUser is Offline

Posts:497
02/19/2007 22:18  
Hey Peter, sorry for your troubles.  What version of DNN are you using and can you post the entire message here?  I will investigate on our end any cause of the licensing errors you are seeing.
peterdownesUser is Offline

Posts:2
02/19/2007 22:30  
DNN 4.4.1
Message: "Failed to obtain license for key SRV.FLATBURGER.COM-1-D0BF-DD4B-9E44-B955, Activation Failed, General Error"
hostUser is Offline

Posts:497
02/19/2007 22:33  
Gotcha, I have created a ticket with flatburger, appears there may be a license issue.  I will post here the solution to this if they do not post it here.
bjuchemUser is Offline

Posts:1
02/19/2007 23:59  
Hi Peter,

I took a look into the license activations in the systme and this appears to be an issue with a disruption during the license file transfer request after you entered the license key (there is record of your request but I cannot verify if you received it entirely). While deleting the module and licensing module should remove the erroneous data. If you do not have other FlatBurger Licensed modules, the somewhat less time consuming method of deleting the SLM_Storage table in the Desktopmodules directory in your database and reinstall the module. Regardless of your choice, you can enter the same License Key on the activation screen you received the first time;

SRV.FLATBURGER.COM-1-D0BF-DD4B-9E44-B955

Thanks,
Brett
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Forums > Module Masters Forum > SQL Reporting Services > Activation


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